JOB SUMMARY:

Responsible for the non-clinical aspects of the day to day operations and administration of the office.

ESSENTIAL JOB FUNCTIONS:

• Schedule and coordinate all patient visits
• Answer phones and triage calls accordingly depending on the emergent nature of the situation
• Respond to all requests for medical records in confidence
• Complete disability, FMLA, and return to work forms
• Organize and prepare patient information and records in order to efficiently run office visits
• Keep an updated surgery and administrative meeting schedule
• Correspond with various insurance companies to pre-authorize and obtain approval for patient surgeries
• Keep inventory of medical and office supplies and order as necessary
• Input patient data into the electronic medical records system
• Prepare and timely submit all information necessary for proper billing
• Participate and prepare for ISMIE office assessments
• Minimum amount of travel expected.
• Primary location may change from time to time depending on practice needs.
• All other duties as assigned

ADDITIONAL JOB FUNCTIONS: 

• Execute daily tasks with consistency and timeliness
• Exhibit dependability, availability, and conscientiousness in individual work performance
• Willingness to assist with remote phone coverage for alternate office locations
• Serve as an immediate resource and liaison for physicians, patients, other staff members, etc.

QUALIFICATIONS:

 Education:

• High School diploma required
• Associate or Bachelor’s degree preferred

Experience:

• Previous medical experience preferred but not required

Personal Qualifications:

• Communication skills and a customer service orientation
• Ability to multitask and perform well in stressful situations
• Excellent organizational and time management skills